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Privacy policy and data protection

Privacy policy

When you visit this site or communicate with Julie Dunster you want to feel that you're privacy is protected. This policy explains what happens to any personal data that is given by or collected from you.

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This policy may change from time to time and you are advised to check this page occasionally for any alterations.

If you have any questions or comments about this policy please email juliedunsterart@gmail.com

Information collected

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The following data about you may be processed and collected in the operation of this website:

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Details of your visit to this website including traffic data (website analytics eg: google analytics) click data and location data.

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Information provided by you when you complete forms on this website, email or telephone contact, subscribe to my newsletter or enter a competition.

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How your information is used

Primarily your information is collected and used to enable provision of fine art services by Julie Dunster, specifically through the purchasing process to contact and identify you, ship products and keep you informed if you have subscribed to my mailing list

. On occasion your information may be used in order to pick a competition/draw winner- I need you to provide me with certain personally identifiable information, including but not limited to your name and email address. The information is collected explicitly during subscription/entry process. The winner's name is announced on all channels where the competition/draw can be entered.

Information disclosure

Information supplied by you is not shared except for the purposes of shipping through verified secure postal services such as Royal Mail, Parcel Force and other secure couriers, or in accordance with my use of reference photographs for commissions (see below.)

How do you communicate with your site visitors?

We may contact you to to let you know about new artwork you may be interested in, upcoming exhibitions and workshops, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Julie Dunster Fine Art, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you store, use, share and disclose your site visitors' personal information?

Use of cookies

 

Cookies are small text files placed on your device to help the site provide a better user experience, generally used to retain user preferences and provide anonymised data tracking. You can disable cookies in your browser-advice can be found on the About Cookies website. Cookies are used on every wix.com websites, including this one, please refer to wix.com for more details. Occasionally I use the tracking cookies to allow me to do spot giveaways through looking at my real time analytics.

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Data access or deletion

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If you no longer want your information processed , or you would like to access, correct, amend or delete any personal information I have about you, in accordance with the Data Protection Act 1998 you are invited to contact me at juliedunsterart@gmail.com

Information storage

All reasonable actions will be taken so that your data is treated securely in accordance with this privacy policy.

However, electronic data transmission via the internet is not completely secure and is consequently entirely at your own risk.

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Juliedunsterartist.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows me to sell products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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Reference Photos


When provided with reference photos, I create a named folder in my Google Drive. If necessary I will provide you with a ‘sharing link’ so you can access the contents. This allows us to exchange images relating to your order without large (data) emails, and for me to keep a record of my catalogue of work. For both convenience and security, this is my preferred way of sharing and storing images, but I try to use whatever channel is convenient for you, which for many customers is WhatsApp, Facebook Messenger, or email. I access these services from various devices, and the services may be automatically backed up to storage facilities beyond my knowledge and control. So however careful I may be, it would be impossible to provide a comprehensive guarantee that any photos sent to me could never find their way into the public domain. 

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If you provide me with information or photographs as a basis for a commissioned artwork, then you should assume that I may share the reference photo, progress shots, and commission on my online galleries (website, facebook, and instagram). Where the material is clearly sensitive (typically images of people, or gifts that may yet be a surprise) I would always endeavour to double-check and retain explicit consent, but there is a risk that consent may not be sought or retained. Payment for a commission via the ordering process includes confirmation that you accept my Terms and Conditions, which is taken as consent that you are happy with this approach. I may also share images directly, or in a flyer/advert, with prospective customers (as examples).

Most customers are very happy for this to happen, but if you are in any way uncomfortable with it, please let me know before ordering. I will take extra precautions to ringfence your information/images, not share them, and at the end of our engagement will happily delete the folder and its contents. 

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Updated with reference photo policy, links to other sites and clarification on information collection and usage April 2024

Updates to the privacy policy

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